Refund
Policy
Our clear and simple refund process ensures that your money is handled securely and returned promptly in case of cancellations.
Processing Window
Refunds are typically processed within 10 to 15 working days after successful cancellation.
Original Payment
All refunds are issued back to the original form of payment used for the booking.
General Refund Guidelines
After the cancellation of a reservation, customers can expect to receive their refund within 10 to 15 working days. This policy ensures that refunds are processed promptly and efficiently, taking into account bank processing times and internal verifications.
How it works
- 1
Cancellation is confirmed by our support team or through the portal.
- 2
Refund is initiated to the original form of payment used for the booking.
- 3
Confirmation email is sent once the refund has been successfully processed on our end.
Still Have Questions?
Our billing team is here to help with any refund-related inquiries.
Contact Billing Support