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Our clear and simple refund process ensures that your money is handled securely and returned promptly in case of cancellations.
Refunds are typically processed within 10 to 15 working days after successful cancellation.
All refunds are issued back to the original form of payment used for the booking.
After the cancellation of a reservation, customers can expect to receive their refund within 10 to 15 working days. This policy ensures that refunds are processed promptly and efficiently, taking into account bank processing times and internal verifications.
Cancellation is confirmed by our support team or through the portal.
Refund is initiated to the original form of payment used for the booking.
Confirmation email is sent once the refund has been successfully processed on our end.
Our billing team is here to help with any refund-related inquiries.
Contact Billing Support